Inquiries

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Before making an inquiry, please read the following.
By sending your personal data, you are consenting to the following.
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• Depending on the nature of the inquiry, we may respond by letter, telephone, or fax rather than by e-mail. In such cases we may use the information received from customers.
• While we make every effort to quickly respond to your inquiries, our response may need extra time depending on the nature of the inquiry. For inquiries received on Saturdays, Sundays, holidays and at the beginning or end of the year, we will reply on the earliest working day.
• Please refrain from using our response for other purposes.
• If a child under the age of 16 years old makes an inquiry, we request that they do so with the consent of their parents/guardian. For further information, please see Canon Medical Systems Corporation's Privacy Policy.